Privacy Policy
Last updated: February 11, 2026
This Privacy Policy explains how Alliance One LLC (“Company”, “we”, “us”) collects, uses, and discloses information when you use our services, and describes your privacy rights.
By using the service, you agree to the collection and use of information as described here.
1. Interpretation and Definitions
Interpretation
Capitalized terms have specific meanings defined below, whether used in singular or plural.
Definitions
- Company: Alliance One LLC, 9525 Katy Freeway, Suite 445, Houston, TX 77024.
- Application: “A1 Assist”.
- Service: The Application and related services we provide.
- Personal Data / Personal Information: Information that identifies or can reasonably be linked to an individual.
- Usage Data: Data collected automatically from use of the Service (e.g., pages viewed, device info).
- Service Provider: A vendor that processes data on our behalf to support the Service.
- You: The individual (or entity) accessing or using the Service.
2. Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may ask you to provide contact details and other information so we can respond to requests, provide services, or manage an account.
- Email address
- First and last name
- Phone number
Usage Data
Usage Data is collected automatically and may include IP address, browser type/version, pages visited, time and date of visits, time spent on pages, device identifiers, operating system, and diagnostic data.
Information Collected While Using the Application
If you enable permissions, the Application may access certain device features to provide functionality. You can enable or disable permissions through your device settings.
- Approximate location information
- Camera and photo library (e.g., images you choose to upload)
Use of Your Personal Data
We may use Personal Data to:
- Provide and maintain the Service, including monitoring usage
- Manage accounts and provide user features
- Perform contracts and deliver requested products or services
- Contact you about updates, security notices, and service communications
- Send news or offers where permitted (and where you have not opted out)
- Respond to and manage your requests
- Support business transfers (e.g., merger, acquisition) where applicable
- Analyze and improve our products, marketing, and user experience
Sharing of Your Personal Data
We may share Personal Data:
- With Service Providers (to operate, analyze, or support the Service)
- With affiliates and business partners (as needed to provide or improve services)
- In connection with business transactions (e.g., sale, financing, acquisition)
- With your consent or at your direction
- When required to comply with law or to protect rights, safety, and security
3. Retention of Your Personal Data
We retain Personal Data only as long as needed for the purposes described in this policy, including legal compliance, dispute resolution, and enforcement. Retention periods may vary by data category and purpose.
4. Transfer of Your Personal Data
Your information may be processed where we or our service providers operate. If data is transferred across jurisdictions, we take steps to apply appropriate safeguards where required by law.
5. Delete Your Personal Data
You may request access to, correction of, or deletion of Personal Data. If the Service supports account features, you may be able to update information in your account settings. We may retain certain data where required by law or for legitimate business purposes.
6. Disclosure of Your Personal Data
Business Transactions
If we are involved in a merger, acquisition, or asset sale, Personal Data may be transferred as part of the transaction, subject to notice where required.
Law Enforcement and Legal Requirements
We may disclose Personal Data when required to do so by law or in response to valid requests by public authorities, or when necessary to protect rights, investigate wrongdoing, and ensure safety.
7. Security of Your Personal Data
We use commercially reasonable safeguards designed to protect Personal Data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. GDPR Privacy
Where GDPR applies, we process Personal Data based on lawful grounds such as consent, contract performance, legal obligations, vital interests, public interests, and legitimate interests. You may have rights such as access, correction, deletion, and objection depending on your location.
9. CCPA/CPRA Privacy Rights
Where California privacy laws apply, you may have rights to know what information we collect, request access or deletion, and exercise other rights provided by applicable law, subject to permitted exceptions.
10. Children’s Privacy
The Service is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided Personal Data, contact us so we can address it.
11. Links to Other Websites
Our site may link to third-party websites. We are not responsible for their content or privacy practices. Review their policies before providing information.
12. Changes to This Privacy Policy
We may update this policy from time to time. We will post updates on this page and revise the “Last updated” date when changes are made.
13. Contact Us
Alliance One LLC
9525 Katy Freeway, Suite 445
Houston, TX 77024
For privacy questions, contact us using the contact information provided on this website.